While attempting to back into a parking space at a client’s restaurant, I encountered an unexpected problem: my gear shifter lost all tension. This left me stranded, unable to reverse, shift gears, or even turn off the vehicle.
After making a few calls, I located Sun Devil Auto on Bell Road, who assured me they could help. Upon arrival, their mechanic promptly assessed the situation, instructing me to keep my foot on the brake while he began diagnosing the issue. After a few minutes, I engaged the emergency brake, and he carefully moved the truck into the service bay for further inspection.
While at the shop, I also decided to have them address the front brakes. However, the challenge of owning a less common truck quickly became evident when they discovered the shifter cable had snapped—and the replacement part was on backorder for 3-4 weeks. Undeterred, the technician suggested that a shifter cable from an ’09 Chevy Tahoe might be compatible, so they ordered it.
In just two hours, the team had not only replaced the shifter cable but also completed the brake service. Their ingenuity and efficiency were truly remarkable, and I left thoroughly impressed by their expertise. Sun Devil Auto exceeded all expectations on this one.
